Job Details

• Comprehend and follow specific banquet instructions including check lists, contracts, room diagrams, and inventory sheets

• Coordinate and check all opening set up

• Determine the order of service (who does what, and when it is done)

• Greet the host/hostess and all guests

• Accommodate any special needs or requests by the host

• Accurately time each course

• Master all server functions

• Perform bartender functions

• Inventory liquor before and after a banquet

• Prepare ingredients needed for recipes of mixed beverages

• Prepare mixed beverages according to prescribed recipes including alcohol content

• Supervise banquet staff

• Communicate clearly with the kitchen

• Communicate cordially, clearly and effectively with co-workers

• Complete all side work when and as assigned

• Present and answer questions regarding promotional information and materials

• Accurately record and account for all items ordered and served

• Accurately accept payment from guest

• Refrain from smoking for the duration of a shift

• Secure manager’s approval regarding any comped or voided item

• Notify guest of any automatic gratuity

• Perform more than one task at a time

• Perform calmly and effectively under pressure

• Communicate with guest clearly, patiently, courteously and with good humor

• Perform varied duties to ensure all aspects of service according to standing operating procedure

• Supervise and check all break down and closing duties

• Ensure that all left over food is properly stored according to standing operating procedure

• Accurately account for and balance all sales and receipts

• Complete a financial check out according to standing operating procedure

Must provide a minimum of 2 years full-service banquet experience or the equivalent. After
training, must be able to pass an exam in English with 90% or better in each of the following:
• Menu and specials
• Wine list
• Liquor list and special drinks
• Liquor Liability laws and knowledge
• Accounting procedures
• Layout of restaurant and/or banquet rooms including table numbers
• Individual restaurant orientation material including rules and philosophies

equal opportunity employer